Privacy Policy

1. Introduction

Dahlia ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following data about you:

• Contact information including name and email address
• Information you provide when filling in forms on our website
• Details of your visits to our website including traffic data and location data
• Information provided when you communicate with us for any reason

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To improve our website and services
• To send you educational information about nutrition and lifestyle topics, if you have opted in
• To comply with legal obligations

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases to process your personal data:

• Consent: When you have given us clear consent to process your personal data for a specific purpose
• Legitimate interests: When we have a legitimate business interest that does not override your rights
• Legal obligation: When we need to comply with the law

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under UK data protection laws, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our website. For detailed information about the cookies we use, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of these sites and accept no responsibility for them.

9. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised or unlawful processing and accidental loss, destruction, or damage.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Dahlia
19 Castle Walk, York YO1 8RT
United Kingdom
Email: [email protected]
Phone: +44 1632 960105